Welcome to The Toast Chronicles — a raw, foul-mouthed look into what it’s actually like running your restaurant operations through Toast POS and XtraChef.
This isn’t another tech-praising newsletter. This is for the operators who’ve had to explain for the fifth damn time why their food cost report is 96% chicken tenders even though they haven’t ordered chicken in two weeks.
📉 This Month’s Theme: Inventory
Today’s focus: how Toast and XtraChef tag-team to waste your time.
Let’s get one thing straight:
Toast POS does not do inventory.
It just spits out a nice, clean sales export every day. “Hey! You sold 37 burgers and 52 side salads yesterday. Good luck!” 🍀
XtraChef is supposed to take that sales data and do the hard stuff — inventory depletion, recipe costing, margin tracking, all the things your accountant says you should already know.
In theory, it’s beautiful.
In reality?
🤬 It’s like playing Jenga blindfolded.
Here’s why:
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Every Item Needs a Recipe
Sold a burger? You better have a full recipe linked in XtraChef. That includes every slice of bacon, every bun, and every modifier. No recipe = no depletion = that burger never happened. Welcome to food cost purgatory.
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Modifiers = Mayhem
That side of avocado?
Extra cheese?
Gluten-free bun?
If it’s not mapped to a sub-recipe, XtraChef just shrugs. It doesn’t deduct it. It doesn’t even warn you. It just quietly lets your theoretical COGS rot from the inside out.
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Mismatch Madness
Toast says you sold 18 “Breakfast Burrito + Bacon.” But your XtraChef recipe? It's only linked to the plain burrito. That bacon? Nowhere to be found in inventory. Poof. Margin mystery.
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Invoice Data Is a Loose Suggestion
Maybe Sysco sent you 2 cases of tomatoes, but the invoice item name didn’t match your XtraChef item exactly. So now you’ve got 3 “tomato” SKUs floating around and 0 getting depleted. Neat!
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Costing Drift with Zero Flags
That one prep cook changed the recipe portion size last week? Hope you like surprises — your food cost just jumped 8% overnight and XtraChef didn’t say a word.
🎭 It’s a Beautiful Lie
XtraChef promises:
“Automated, real-time food costing and inventory insights — powered by Toast.”
What you get is:
“If you manually build and maintain a perfectly detailed recipe book, double-map every modifier, reconcile invoice ghosts, and pray daily to the POS gods… then maybe, maybe, you’ll get an accurate COGS report.”
🎤 Bottom line?
You don’t have an inventory problem. You have a data discipline problem.
And the tools you’re paying for?
They don’t fix it — they magnify it.
👉 Know someone whose food cost just doesn’t add up?
They need to read this.
Tell them to subscribe to The Toast Chronicles — before they blame the walk-in again.
👋 Drowning in data chaos? I’ve built, fixed, and fought through it all.
If your inventory, costing, or systems are a mess — I can help.